Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you supply willingly. This covers your name, company name, email, phone, delivery locations, and particular requirements for your floral needs. We also collect payment details at checkout, processed securely by our payment partners.

For corporate clients, we may obtain extra business information like company registration data, preferred delivery times, and budget guidelines to tailor our service to your business needs.

Our site automatically gathers technical details when you visit, including IP address, browser type, device data, and how you navigate through our site. We use it to enhance site performance and learn how customers discover our services.

How We Use Your Information

We primarily use your information to complete flower orders and deliver outstanding customer service, including order processing, coordinating deliveries, crafting custom arrangements per your specs, and communicating about your service needs.

We also use data to enhance our services and website experience, helping us identify the most valuable corporate floral offerings for our clients and how to better assist the business community in United Kingdom.

Information Sharing and Disclosure

SignalDockUrban respects your privacy and does not sell personal data to third parties. We share information only to provide our services or when required by law.

We may share essential information with trusted service partners who help run our business, including delivery partners, payment processors, and technical providers. These partners are contractually bound to safeguard your data and use it solely for the services they perform for us.

We may disclose information when required by law, a court order, or government authority. We may also share data to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We prioritize protecting your personal data and apply suitable technical and organizational safeguards to keep it safe. This involves secure storage, encrypted exchanges, and restricted access to personal information within our team.

Although we employ robust security measures, no internet transmission method is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, modify, erase, or limit how your information is used.

To exercise them, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and comply with legal obligations. Retention times vary by data type and purpose.

Cookies and Website Tracking

Our site uses cookies and related technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings via your browser options. However, turning off certain cookies could impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only SignalDockUrban and our site. We are not accountable for the data practices of third-party sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal obligations. When substantial changes occur, the top of this policy will display a new "Last Updated" date.

Please take a moment to review this policy periodically so you know how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.